POLITICA DE PRIVACIDAD

At Don Severo S.A., we respect your need to understand how information is being collected, used, disclosed, transferred and stored. The protection of our customers’ privacy is very important to us.
Hereinafter, we set out the principles we follow and for what purpose we collect and process personal data (information that determines your identity or allows us to identify you; referred to hereinafter also as “data”) via this website.
The services offered by Don Severo S.A. are not directed at children under 18 years old. For children younger than 18 years old, the use of any of our services is only allowed with the valid consent of a parent or a guardian. If our services are used by a child under 18 years of age, Don Severo S.A. assumes they have done so with the consent of their parent or guardian, who is fully responsible for their actions.
We collect and process your personal data carefully, only for the purposes described in this Privacy Statement and only to the extent necessary as defined therein and within the scope of the applicable legal regulations. We only store your personal data to the extent and as long as it is required for the performance of our services or as we are legally obligated.
Don Severo S.A. allows personal data to be processed by third parties in all countries (also in countries where legislation does not guarantee appropriate data protection) for the purpose of operating the website and to meet the purposes stated in this Privacy Statement.
In the case of the transfer of data to countries without appropriate data protection, Don Severo S.A. ensures that the measures required are implemented (generally by signing recognised data protection agreements, based on standard contractual clauses), in order to protect personal data in accordance with the applicable data protection law.

This Privacy statement must be read together with our Cookies Policy.
Rights of customers
You have the right to information, correction, deletion and transferability of your data. Furthermore, you have the right to restrict processing.
You have the right to object to the processing of your personal data. An objection only has future effect and does not affect previous processing. If, on account of the objection, Don Severo S.A. is no longer able to perform the services contractually agreed with you, the objection is deemed to be a breach of contract by the customer and Don Severo S.A. has the right to terminate its contract with you without notice. Payment obligations already contractually entered into by the customer remain in force.
Contact
If you have any questions about this Privacy Statement or regarding data protection at Don Severo S.A., please contact: admin@entrecielos.com
Use of the website and cookies
Don Severo S.A. may use cookies or other technologies to record your visits to our Website and measure advertising effectiveness. We may also collect information about your visit to our Website, based on your browsing (click stream) activities. This information may include, but is not limited to, the pages browsed and products and services viewed or booked.
When you access our Website, our system automatically records technical information about the computer accessing it. The data collected is information about the browser type and the version used, the operating system, the internet provider and the IP address of the user, the date and time of access, the websites from which the user’s system obtains access to our Website, and the websites accessed by the user’s system via our Website.
Storage of data
The personal information and other data we collect from you may be transferred to, processed, and stored in our servers or the servers of our third-party service providers. Your Personal Information will be stored as long as is necessary to fulfil any of the purposes described in this Privacy Statement, or to comply with any (i) contractual requirement that is necessary for the provision of the services, and (ii) legal, tax or accounting requirement.
When it is no longer necessary for us to process your personal information, we will either delete or anonymise the data or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information.
We will endeavour to anonymise or aggregate your data if we intend to use it for analytical purposes or trend analysis.
Don Severo S.A. will use reasonable endeavours to maintain appropriate physical, electronic and organisational procedures to ensure that your Personal Information and other data are treated securely and in accordance with this Privacy statement, and to protect such data against unauthorised access or unauthorised alteration, disclosure or destruction of data.
Don Severo S.A. does not give any representation, warranty or undertaking that the Personal Information you provide to us will be secure at all times, and to the extent Don Severo S.A. has fulfilled its obligations under no circumstances shall Don Severo S.A. be responsible for any losses, damages, costs and expenses which you may suffer or incur arising from unauthorised access to or use of your personal information.
Sharing of data with the authorities in our home country and abroad
For legal and regulatory reasons, it is necessary that we share certain personal and booking information with the governmental authorities in our home country and abroad.
Don Severo S.A. is obliged to share your personal data with criminal prosecution, administrative or judicial authorities in our home country and abroad in case they require its disclosure for the prevention or prosecution of crimes, misdemeanours, or comparable administrative misconduct. Such a transfer is only performed if based on legal or regulatory requirements.
Data processing by third parties in our home country and abroad
Don Severo S.A. shares your personal data with several third parties, such as partner companies for booking handling, who may share your data with companies they have an arrangement to process and complete your booking.
intergea.ch will redirect you to a secure third-party payment gateway at the time of payment. All payment transactions carried out by our chosen third-party provider of payment processing services will be encrypted using online encryption technology. Don Severo S.A. does not handle or store any of your sensitive card details.
We may also share aggregate or anonymous information with relevant third parties, including our advertisers. Your personal information may be transferred outside of your home country and outside of the European Union, for the above-mentioned purposes. If such a transfer takes place to a country that does not provide an adequate level of protection, Don Severo S.A. will use reasonable endeavours to ensure that appropriate safeguards are in place. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Don Severo S.A. does not give any representation, warranty or undertaking that the Personal Information you provide to us will be secure at all times, and to the extent Don Severo S.A. has fulfilled its obligations under no circumstances shall Don Severo S.A. be responsible for any losses, damages, costs and expenses which you may suffer or incur arising from unauthorised access to or use of your Personal Information.
There may be links present on our website which could result in you leaving the website and/or being taken to other third-party websites. You should note that any Personal Information that you provide to these third-party websites is not subject to this Privacy Statement, and Don Severo S.A. is not liable for any losses, damages, costs or expenses which you may suffer or incur in connection with you providing or making available Personal Information or other data to such third-party websites.
Booking process
If you start a booking process, we collect booking data and personal data, in particular your surname, first name, date of birth, passport details, telephone number and e-mail address.
Analytics Tools
We use various analytics tools and third-party technologies, including Google Analytics, amongst others, to collect and analyse cookies. We have a contractual relationship with these third-party analytics companies, which collect this information. They may combine this information with other information that they have already independently collected from other websites. Many of these companies collect and use information under their own privacy policies. Refer to our Cookie Policy for further information on cookies.
This notice is effective as of 29/04/2026. We reserve the right to update or change this Privacy Statement at any time. You should check the Privacy Statement periodically. Your continued use of our website after we make any modifications to the policy on this page will constitute your acknowledgement of the modifications and your consent to abide by and be bound by the modified notice.

Cookies Policy
Your data privacy and confidentiality are a priority and we do our very best to safeguard the information you entrust to us. For more information, you can review our Privacy Statement here.
This section about cookies sets out the basis and terms upon which Don Severo S.A. uses cookies.
What are cookies?

Cookies are widely used in the Internet. They are small text files stored in your browser that contain basic information about your internet use, such as login details and your previous browsing records.
A cookie can be classified in terms of its (i) duration and (ii) the party who places it:
(i) Session cookies and Persistent cookies
The duration of cookies depends on whether they are session or persistent cookies.
Session cookies expire once the browsing session ends.
Persistent cookies are saved on your computer or mobile device for a fixed period of time. When you visit a website, your browser will retrieve these cookies so that the website will recognise your device and personalise your site experience according to your previous browsing records.
Don Severo S.A. uses persistent cookies for a duration of 30 days.
(ii) First-party cookies and Third-party cookies
We control and set the scope of first-party cookies; we have no control over third-party cookies. Third-party cookies are operated by third-party sites in a different domain. Some pages of this Website contain third-party cookies in the form of embedded content, such as JavaScript and API.

What types of cookies do we use?
Don Severo S.A. uses the following cookies;

Necessary cookies: These cookies allow us to manage this Website and ensure it functions properly. They are essential to help you navigate around this Website and provide you with an improved surfing experience.
If these cookies are disabled, we will not be in a position to offer you our services.
We also use these cookies for fraud detection and prevention purposes. Further, thanks to these cookies, you do not need to log in repeatedly to access different pages once you have logged into this Website.

Analytics cookies:

We use analytics cookies, including Google Analytics and other analytics tools, to gather anonymous statistical information for:

assessing how our visitors use this Website;
understanding the demographic and location of our visitors;
evaluating how our new products are being received by users, assessing the popularity of our marketing campaign;
enhancing this Website content and service by customising this Website for you.
Based on the anonymous data collected, these analytics tools will generate trend analysis and compile reports to attain the above-mentioned purposes.

Consent to Cookies
You can decide for yourself whether our Website’s web server is allowed to save Cookies on your computer or not. You can opt to change your browser settings so that they do not allow Cookies to be accepted or saved at any time.
You can also delete Cookies that have already been saved at any time.
We would like to emphasise that if you decline Cookies on the Website, functions on the Website may be limited or unavailable. As a result, to make it easier to use the Website, we recommend that your browser settings accept all Cookies on the Website.
How can you manage your consent?
You can accept or decline our use of cookies at any time by managing and/or disabling all or some of the cookies from your browser settings. However, by doing so, you may not be able to enjoy the full functionality of this Website.

Cookies settings can normally be found in the preference or settings menu from your browser, for example:

Google Chrome: Settings – Advanced – Content Settings – Cookies
Safari: Preferences – Privacy – Cookies and website data
Mozilla Firefox: Preferences – Privacy – History
Internet Explorer: Internet Options – Privacy