BEST HOTEL IN MENDOZA
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ASKED QUESTIONS
Yes, early check-in and late check-out may be available upon request and are subject to availability. Additional fees may apply.
Check-in begins at 3:00 PM, and check-out is at 11:00 AM.
Cancellation policies vary depending on the rate and package booked. Flexible and non-refundable options are available. Guests are encouraged to review the terms of their reservation at the time of booking.
Yes, our front desk and guest services team are available 24/7.
Yes, complimentary on-site parking is available for guests.
Parking is complimentary.
Valet parking may be available upon request.
The hotel does not have EV charging stations.
Yes, private airport transfers can be arranged for an additional fee.
Yes, taxis and rideshare services such as Uber and Cabify are available in the Mendoza area.
Yes, Entre Cielos features an on-site restaurant and bar called Nube, offering seasonal cuisine, locally sourced ingredients, and curated Mendoza wine experiences in a relaxed vineyard setting.
Yes, room service is available.
Breakfast is included and features a combination of buffet and à la carte options, with regional products, fresh juices, and healthy selections.
Yes, our concierge team is happy to recommend top restaurants and winery dining experiences in Luján de Cuyo and Chacras de Coria.
Yes, the hotel features a seasonal outdoor swimming pool surrounded by vineyards and gardens. During the rest of the year, guests can also enjoy a heated whirlpool.
Yes, guests have access to wellness and fitness facilities. Entre Cielos features a Sky Gym, an open-air workout space with soft flooring and functional training equipment. For guests seeking a more traditional gym experience, we also partner with an exclusive local fitness club.
Yes, Entre Cielos is home to Latin America’s first authentic Spa Hamam and offers massages, wellness rituals, body treatments, and spa experiences.
Guests can enjoy wine tastings, wellness programs, yoga sessions, vineyard experiences, spa rituals, and curated excursions throughout Mendoza wine country.
Nearby activities include winery visits, horseback riding, mountain excursions, and outdoor experiences suitable for families. Please note that Entre Cielos is primarily designed as a tranquil wellness retreat.
Yes, the hotel offers intimate event spaces, private dining areas, terraces, and customized experiences for retreats, celebrations, and small corporate gatherings.
Yes, business services and work-friendly spaces are available for guests. In addition, beginning in mid-2026, Entre Cielos will introduce a dedicated co-working space designed to accommodate remote work and business needs.
Workspace options are available for guests, including areas suitable for working and business needs. Printing services may also be available upon request.
The hotel is located in the heart of Mendoza wine country, near renowned wineries including Nieto Senetiner Winery, Bodega Norton, and Lagarde Winery.
Entre Cielos is approximately 20–25 minutes from downtown Mendoza and around 40 minutes from Mendoza International Airport.
Yes, Entre Cielos is conveniently located with access to public transportation. However, as transit options within the wine region can be limited depending on the destination, we also recommend private transfers, taxis, or rental cars for greater flexibility while exploring Mendoza wine country.
No, pets are not permitted at the hotel. As Entre Cielos is surrounded by vineyards and natural landscapes, native wildlife may occasionally be present on the property, and we aim to preserve and respect the local ecosystem.
As pets are not allowed, there are no designated pet amenities or pet areas.
The hotel offers 24-hour guest assistance, secure parking, private 24-hour security, and guest-only access areas to ensure a safe and comfortable stay.
Entre Cielos is a non-smoking hotel. Designated outdoor smoking areas may be available.
Additional fees may apply for spa treatments, transfers, or special experiences. Any applicable charges are disclosed during booking.
Yes, guests may ship packages to the hotel prior to arrival. Please contact the hotel in advance for shipping instructions.
Yes, our concierge team can assist with winery reservations, excursions, transportation, wellness experiences, and personalized itineraries.
Yes, luggage storage is available both before check-in and after check-out.
Yes, laundry and dry-cleaning services are available upon request.